On 28 May 2020 the Government, NHS England and other governing bodies, advised that Dental Practices could re-open and recommence routine appointments on 8 June 2020.
The caveat attached to ALL of these communications state that practices can open from 8 June but only “… where practices assess that they have the necessary infection prevention control (IPC) and personal protective equipment (PPE) requirements in place...”. Furthermore, the expectation is that the re-opening of Dental and Orthodontic Practices will be a staggered and gradual exercise, with the safety of all service users central to this process.
Be assured that we are working hard to fulfil these requirements as well as all other factors identified in our Risk Assessments. It is essential that we undertake these actions thoroughly and completely to ensure that our Practice is safe for everyone when we do re-open. We will continue to keep you updated regularly and in a timely manner as we work towards re-opening as soon as possible.
Until then, our Practices continue to provide the same advice and propose the same action as follows:
If you do have an Orthodontic emergency, in the first instance, we have provided specific information and guidance on managing most Orthodontic emergencies or Oral Hygiene concerns.
You can also access our usual information and education on Oral Hygiene and managing your brace, as well as other FAQ’s.
The British Orthodontic Society also has some advice on Oral Hygiene, Orthodontic emergencies and taking photos to send to your Orthodontist:
You can also contact the Practice via email through our website via the “Contact us now” Form on the Home Page. Our phone messaging system is being checked on a regular basis and you are welcome to leave a message. The most efficient way to contact us is to do so via our website Contact Form. Due to current staffing levels we may not always be able to speak with you immediately. However, in both cases we should respond to you within 24 hours.
Your General dentist may also be able to assist you. In extreme emergencies, you may be referred to a local remote Urgent Care Dental service.
NHS England have advised that our Patients with an Orthodontic issues or emergency DO NOT call NHS 111. This service should be contacted only if you are experiencing signs and/or symptoms of COVID-19 OR suffering an acute medical emergency.
We know firsthand that the current circumstances are extremely challenging for everyone, especially if you are currently in Orthodontic Treatment. Again, we have taken these measures now to try and help ensure we can resume service and care to all of Patients and families as soon as possible. We will contact ALL patients via text message as further information comes to hand and also when we are able to reopen the Practice.
Thank you for your understanding, patience and support during these unprecedented events. We hope that you and your families are staying safe and well. We very much look forward to seeing you again soon.
We will keep in touch,
The Team at Accessible Orthodontics